Project Manager IT Operations

Your primary role is to work closely with customers to drive the successful delivery of IT projects, particularly technical projects within the Operations division of YPTO:

  • 1st, 2nd Line Support and Technical Field services
  • End user Services: Engineering and Device Platform Management
  • Problem- & Change Management and Business Service Management
  • Request, Fulfilement, Invoicing, Tendering
  • Quality Assurance & Continuous Improvement
  • Facility Security Management for Safety, Security and Building technologies
  • Telecom: Telephony solutions, Radio Solutions
  • Infrastructure: Infrastructure, Nework and Computing

The Project Manager will facilitate the management of scope for the customer’s requirements, plan implementations and deliver to the planned scope and budget.

Key responsibilities

  • Lead project delivery from beginning to end;
  • Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders;
  • Develop full-scale project plans and associated communications documents following the company’s standard;
  • Draft and submit budget proposals, and recommend subsequent budget changes where necessary as per defined process;
  • Ensure that project meets it’s deliverables in agreed schedule, as per the scope, within stipulated budget and as per the quality standards;
  • Effectively communicate project expectations to team lead and stakeholders in a timely and clear fashion;
  • Ensure project or service scope and deliverables are defined and agreed with all relevant parties;
  • Liaise with client (SNCB/MNBS) and IT Teams on an ongoing basis;
  • Diagnose and evaluate potential risks and issues throughout the project and executes appropriate plans to mitigate them. Reports regularly to the Team Lead and Stakeholders with regard to risks,
  • Be a key member of the overall Operations Team

Knowledge and experience
 

  • 15 + years relevant experience with project management in the different domains in scope of the Operations division of YPTO
  • Strong affinity with enterprise technology and its complexity is an added value, like active directory, Computing, storage, cloud, network
  • Relevant experience and proven record in one of the following domains as PM :
    • Windows platform (8, 10, 11)
    • Mobile devices (smartphones, tablets,…)
    • Infrastructure (network, storage, computing, cloud)
  • Experience within Public Sector will also be considered an asset
  • Recognises and applies our Core Values: Professionalism, Respect, Entrepreneurship, Corporation and Leadership
  • Demonstrated “can do” work ethic coupled with effective time management and ability to overcome ambiguously or under-defined problems
  • Knowledge of Agile delivery methodology and SAFe (Essentials) are considered an asset
  • ITIL Certification is a MUST. Project Methodology Certification is a MUST.
  • Can facilitate Steerco, project update meetings and guide resources.
  • Possesses the ability to communicate, present and produce documentation on various levels for differing audiences
  • Proficient in Dutch or French, and English.

Interest and aptitude

  • Is sustainability high on your priority list?
  • Are you keen to finetune your PM skills and learn new skills?
  • Do you have good organisational skills and the capacity to lead?
  • Do you have technical skills in the Operations domains as mentioned above?
  • Do you have the ‘Can do’ attitude to deliver project successfully?
  • Would you like to help shape the future of the Belgium Rail IT?
  • Is sustainability high on your priority list?

Interested? Then come and join us!

 

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:
 

  • the possibility to work remotely + flexible working hours;
  • 35 days of leave;
  • a company car + a public transport season ticket;
  • a target bonus;
  • a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);
    • hospitalisation and dental care for the whole family;
    • outpatient costs (= medical costs separate from hospitalisation);
    • group insurance: supplementary pension, work disability and death (cafeteria plan);
    • accidents at work (extralegal);
  • meal vouchers and eco-vouchers;
  • net allowances for remote working and carwash + internet budget.