Functional Analyst Microsoft Dynamics 365 CRM
As we have strategically chosen for D365 & D365 for F&O at Isabel Group for supporting Sales, Customer Support, Marketing and Finance & Accounting Services we are building a center of competence on Dynamics within our Digital Workplace team.
Therefor we are looking for a MS D365 Functional Analyst.
Your role
You will:
- Manage all aspects of the MS D365 system and will take ownership on the end-to-end CRM process (Marketing, Sales & Customer Service)
- Communicate with business stakeholders to ensure the solution design meets the requirements
- Build & maintain strong relationships with key business users to identify opportunities for further improvements
- Document requirements & processes (BPM or equivalent)
- Assist in the project planning process (estimation of development effort, allocation of dev & test tasks)
- Identify risks & participate in defining risk mitigation activities
- Evaluate new products & 3d party components
- Maintain lean documentation (relevant & useful)
Your profile
- Bachelor or Master with a proven track record in a similar role
- Excellent communication skills in English AND Dutch or English AND French
- As you will combine deep functional & technical knowledge of MS D365 (and the wider Microsoft stack), it’s essential you have experience with: MS D365, .NET(C#), ASP.net (MVC), SQL Server
- Strong analytical skills & experience with gathering business requirements
- Good understanding of core project management principles and the overall software development lifecycle
- Hands-on, initiative taker with a true problem-solving mentality
If on top on that you are 100% customer focussed you should apply right now and join Isabel Group (°1995).
As a learning organization we believe in:
- Simplicity
- Innovation
- Ownership & accountability
- Continuous improvement
- Behavior driven development
- Extreme programming practices
- Code quality, security & open design
Apply NOW and start shaping your career journey within a FinTech where new things happen constantly.
This position is open for permanent employees, not for freelancers or recruitment agencies.