Computacenter Belgium is looking for a TECHNICAL NETWORK ARCHITECT

Who We're Looking For

At Computacenter, a Technical Architect chiefly oversees the architecture, technical engineering, and implementation technology throughout an opportunity lifecycle at our customers.

Their main task is to provide technical leadership and make decisions regarding the most vital parts of the solution that is being developed.

Therefore the technical architect works closely with and interfaces with key stakeholders within the customer organisation as well as across the different Computacenter departments. This includes members of different Computacenter teams such as PS operations, Solutions, Sales, Internal sales...
If you’re an Architect looking for a new adventure – we would like to discuss your next career move!

What You'll do

• Stay well-informed about the evolutions and developments on the market related to IT network services.
• Produce technical and non-technical network related documentation such as procedures, guides, design documents and any as built documentation to effectively handover network to customer NOC and SOC for the operational phase.
• Analysing customer requirements and identifying and developing a fitting solution based on our proactive vendor portfolio
• Participating in customer meetings to qualify and quantify potential opportunities and customer needs
• Creating the supporting technical collateral for our sales opportunities
• Identifying upsell opportunities as well as cross-selling to the other pillars of the CC organization
• Providing input to the Solutions Sales teams to optimise customer budgets while keeping an eye on overall deal profitability (aim for win-win situations)          
• Being the glue between our sales teams and the technical delivery teams
• Keeping technical ownership of our solution delivery and implementation, ensuring agreements are being met on the technical level
• Conducting quality assurance throughout the solution implementation up until project sign-off and handover to the customer operational teams
• Giving customer trainings on new solutions

In relation to the Computacenter CX services organization, an Architect may also be consulted to:

• Provide feedback to our Customer Success Managers on ongoing initiatives to track and drive adoption and expansion of our footprint at customers
• Serve as a technical validator to proposed roadmaps and assist in driving the resulting sales opportunities with the rest of the sales organization

You will:

• Attend customer meetings to qualify opportunities, identify requirements and propose solutions related to the solution area 
• Build trusted relationships with customer technical teams/ partner presales/ specialist sales teams 
• Undertake carefully selected consulting/advisory engagements as presales or chargeable to the customer
• Maintain relevant sales and presales vendor accreditations
• Take on delegated Solution Specialist commercial activities (configurations, pricing, statements of work, etc.) 
• Provide technical governance for professional services engagements in solution area
• Provide support and mentoring for the PS Ops consultants associated with solution area
• Maintain detailed knowledge of strategic vendor portfolios within solution area - through training, self-learning and attendance at relevant industry events
• Maintain good understanding of the wider market and industry trends for relevant solution area
• Develop and own specific propositions, including sales enablement for these

What You'll Need 

• A couple of years of experience in a similar role or extensive network engineering experience
• Experience in cloud networking and SD WAN setups
• Experience and knowledge in OT environments is a plus
• Expert in networking protocols and concepts (BGP, QoS, VRRP, SNMP,  routing, VOIP, …)
• Proficient knowledge of Palo Alto firewalls & Panorama
• Understanding of Service Management process (incident, problem, change management, etc.)
• The ability to identify and develop differentiated solutions involving multiple technologies and vendors 
• Excellent communication and presentation skills, with the ability to present to both technical and commercial audiences
• Ability to lead and organise a virtual technical team, with good people and stakeholder management skills
• Business analysis and project management skills
• Fluency in Dutch, French and English

What Can You Expect

We strongly believe in rewarding & recognizing people for their results & commitment. Here's what you can expect working at Computacenter: 

• An attractive salary package and benefits
• A flexible work environment and hybrid way of working where possible.
• The very real opportunity to progress, develop and grow your career - up or sideways; we have excellent development opportunities through training, on-the-job projects, mentoring, etc
• Working in a fun and vibrant 'one team' culture that thrives on putting the customer first & celebrating success – winning together
• The opportunity to work for a company where people matter

Working at Computacenter Belgium will give you the opportunity to support large multinational companies, partner with leading technology companies and collaborate with colleagues who care in Belgium and across the world.

Our motto is “Small enough to CARE, big enough to COPE”.

With around 200 colleagues we are at a size that enables us to care for each other and our customers, whilst benefitting from being part of a large international business with global reach and >20.000 colleagues.

Most people who join us, stay with us. They are proud of our reputation and our values as we learn, earn and have fun. This is how we deliver great service to our customers, year after year.

If you would like to join the Computacenter family, we look forward to receiving your application.