Medior System Engineer (2 open positions)

Job Description

  • Answering and managing questions and incidents created by our customers in our B2B Extranet
  • Communication with our customers, suppliers and partners
  • Solving 90% of the calls who are related to infrastructure
  • You are able to solve at least 75% of the questions in an autonomous way
  • Follow up and/ or handover technical incidents that couldn't been resolved by you, to specialists
  • Possible interventions at our clients in function of their needs
  • Installation en configuration of new servers
  • Advise and assist development and IT production teams or users in their choice and application of technical solutions
  • You'll be the contactperson for our internal clients regarding Infrastructure questions
  • You play an important role in the proper functioning of our team of consultants

Your profile

  • You have a first experience in support and you would like to expand your knowledge in Infrastructure (servers, systems, ....)
  • Or you have a first experience in IT-consultancy and you wish to maintain and expand your technical expertise but in a more sedentary workplace
  • You have a bachelor or master in IT
  • you are dynamic and have a passion for information technology
  • Your sense of responsibility remains great in all circumstances
  • You have knowledge of: Windows Server, Active Directory, networking, Linux, Storage, VMware, NAS, SAN, ...


  • Basic knowledge of IBM Power Systems iSeries is a nice-to-have
  • You are communicative, pro-active, customer oriented and have a positive team spirit
  • You speak perfectly Dutch or French. A good knowledge of English is a big plus.

Your Package

  • Competitive salary
  • Meal expenses
  • Company car
  • Fuel card
  • Hospitalisation insurance
  • Group insurance
  • Mobile phone subscription
  • Homeworking possibilities
  • Cafetaria plan
  • Intellectual properties possibilities
  • Eco vouchers
  • Seniority days