Functional Analyst

Context

The mission consists in adapting and customize key applications/softwares used in self-service for customers/members: login (auth2), e-Signature, digital forms, etc.

 

Primary Tasks and Responsibilities
  • Translate the business' needs into functional analysis (user story) applicable to generate the necessary solutions within applicable domain(s) and document as necessary.
  • Implementation of the software solution.
  • Study and discuss the functional analysis with the scrum-team
  • Define the functional specification of the solution in collaboration with the scrum-team.
  • Assist the team of software engineers during the implementation stage of the changes.
  • Test the solution in the integrated environment following the Agile method, and/or assist the customer in doing so.
  • Assist/support the process of release management
  • Report potential issues to the team and proposing the optimal solution for the achievement of the best results.
  • Evaluate the impact of changes on the software modules and report any potential problems
  • Report and share the lessons learned and continue own development through self-learning/information sessions held.

     

Secondary Tasks and responsibilities
  • Quality assurance & impact analysis
  • Test the final solution as proposed to the end users
  • Documentation and reporting
  • Put in practice the improvement actions and good practices of software development
  • Provide advice and expertise
  • Software solutions implementation & support
  • Creation of manuals
     

Technical profile requirements
  • 3-7 years of experience in a similar role
  • Good knowledge of Functional Analysis
  • Good knowledge of business rules & business process modelling
  • Good knowledge of story writing 
  • Good knowledge of software testing (acceptance testing, .. ) 
  • Good knowledge of Swagger, Postman, webservices-testing is a plus 
  • Good knowledge of MS Office tools
  • Basic knowledge of project management

     

Non-Technical profile requirements
  • Accepts personal responsibility for client satisfaction
  • Strong analytical skills
  • Strong communicational skills
  • Ability to identify and implement process and/or application improvements - helicopter view
  • Strong problem-solving skills
  • Must be able to work on multiple simultaneous tasks with limited supervision
  • Quick learner, motivated self-starter
  • Excellent customer service, interpersonal, communication and team collaboration skills
  • Team player
 
Language proficiencies
  • Native Dutch or French with a good knowledge of the other language
  • ENG is a plus

 

WHO ARE WE? 
Join our community, and together, let's do IT!

At Community Consulting, we're looking for IT talent to join our community of experts. At the heart of our corporate culture, four values guide our approach to our employees, customers and partners: transparency for trust, teamwork for collective success, commitment to achieving our goals, and solution-oriented thinking to creatively approach challenges.

We aim to establish a transparent recruitment process from the outset, providing you with all relevant information about the position, our expectations and the stages of the process.