UX Designer/Researcher

Our Customer in the telecom is currently looking for a UX designer/researcher.

What are we looking for?
The role of this candidate is not purely UX, because it includes lots of stakeholder management.
Important: experiences in researching, contacting clients, analyses, wireframing
Social skills (communication, motivation, diplomacy) are required!
We are not looking for a UI profile.

Do you still recognize yourself in this description?

Then keep on reading to find out more!

Role description:

Guarantee end to end digital user's experience on all touch points of the Pickx digital channels. With a focus on the Decoders

Required Responsibilties:

The Medior UX Designer is responsible for the following tasks:
- Collaborate with business to define and develop prototypes of new concepts.
- Design wireframes for new digital screens.
- Work in close collaboration with the design team and the business analyst.
- Work on digital improvement based upon research tracks, analytics, verbatims.
- Participate in short and mid-term project efforts.
- Present and defend concept towards the stakeholders
- Diplomatic stakeholder managment
- Design and conduct user's research.
- Identify potential usability issue.
- Convert research findings into actionable results.
- Stay on top of new trends in usability.
- Help maintain the UX research library, toolkit & design system.

Vereisten

Degree & Experience:

- Bachelor's Degree in Computer Science, Information Systems, Graphic Design or related field or equivalent work experience.
- Typically you already have a 3 year' experience in conducting user experience research using a variety of research methods.
- Professional and relevant experience in UX on large digital business projects in large companies.
- Previous relevant work experience as UX Specialist.
- Experience in telecommunications sector is an asset.
- Experience in Agile process is an asset.

Technical skills:

- Figma, Adobe, able to self learn other software if needed

Attitudes/Behavior:

- Analytical mind
- Coordination
- Adaptability
- Planning and organization
- Communication
- Learn complex technologies
- Flexible
- Result focused
- Self sufficient
- Customer focused
- Diplomat

Languages:

English + French or Dutch