About the role... 

As a member of Destiny's Service Team, you'll be at the heart of our company, ensuring that our customers receive the exceptional assistance they deserve.  

 You will have Inspirational Responsibilities: 

• Be a true team player, putting the customer first with creativity and enthusiasm 
• Handle complex incident tickets and solve customer problems with agility 
• Participate in our 24/7 on-call rotation, ensuring customer support around the clock 
• Supervise equipment installations and replacements at customer premises, managing infrastructure configurations 
• Take a proactive approach to continuously improve our Service Team and drive internal projects for process evolution 

What we're looking for in you... 

• First experience in a helpdesk or service desk role, ready to be part of a communications revolution 
• Bachelor's degree in information technology or similar knowledge, along with fluency in Dutch or French additionally to English 
• Experience and knowledge of Linux, SIP protocols, and open standards are an important asset. 
• Ability to thrive in a fast-paced, no-nonsense environment and ensure an excellent customer experience 

What we can offer you... 

A challenging job in a fast-growing company where you can also grow yourself (with plenty of room for training) 

• A competitive salary, including an eco-friendly company car with fuel/charging card. 
• Electronic meal vouchers, health insurance. 
• Flexible working hours, with the possibility of remote work. Because in digitalization, we should set a good example, right? 
• A pleasant working environment in a brand new building customized to the wishes of our Destinians. 
• A great team of colleagues and wonderful customers. 
• A friendly atmosphere with regular fun team-building activities or company events. 
• Always fresh soup, fruit, and delicious coffee. 

Are you convinced? Don't wait any longer and apply via the form below.