Unified Communications Engineer

We are currently looking for a Unified Communications Engineer, to work with our European Institutions client, in Brussels.




  • Maintain and manage the Video-conferencing systems infrastructure for the 3 main sites (Brussels, Luxembourg, Strasbourg) and the Information Offices and Representations depending on the European Parliament.
  • Provide 3rd level support and technical expertise, advice and guidance, ensure resolution within agreed timescales and that customers are appraised of progress.
  • Ensure that all ICT requests are dealt with according to set standards and procedures including processing of requests for new hardware / software and network access.
  • Provide technical recommendations, perform technical PoC to validate new solutions and technologies.



Videoconference skills:

  • Advanced knowledge and experience of TMS
  • Troubleshooting of Videoconference protocols H323/SIP/H320, etc.
  • Proven in-depth CUCM knowledge
  • CODEC strong knowledge
  • MS Teams deeper knowledge
  • Pexip deeper knowledge
  • Familiar with Excel and data bases for statistics


Soft skills:

  • Service minded attitude
  • Autonomous, able to make decisions as needed by the operations
  • Result oriented
  • Trustworthy
  • Stress resistant
  • Excellent analytical skills
  • Excellent knowledge of both French and English (in speech and reading/writing)
  • Excellent written and oral communication skills.



  • Career development: you’ll have access to an endless possibility of trainings, yearly performance reviews and a mentorship program.
  • We believe in work-life balance and flexibility. You’ll be in a company where you can wear casual clothing, decide your working hours, and telework some days a week.
  • Multicultural environment.
  • Your benefits will include: company car or car allowance, DKV health insurance (100% paid by NTT DATA), net allowance, life insurance, meal vouchers, eco vouchers, contribution for internet at home and teleworking equipment allowance and much more...
  • Referral program. You’ll get rewarded by bringing your talented friends!