For our customer we’re looking for a System Engineer.

In the first place we’re looking for candidates with the “Anankei DNA”.
Our DNA embodies a positive and joyful attitude.
Dream IT , Trust IT, Go for IT !

Your main tasks:

- Administration and maintenance of specific infrastructure of EASME used for internal needs (EEN project) in line with DIGIT requirements
- DNS server configuration for servers hosted locally or in cloud
- Installation of new servers/services for operational needs
- Backup/restore management of EASME local and cloud servers
- Administration and maintenance of local ticketing and collaborative tools (osTicket,Jira,TFS)
- General support for IT issues not treated by EUSS (infrastructure/software related)
- Follow up of IT incidents/request with ITIC (for VIP users and in case of complains from user)
- Backup and support the official IRM in daily tasks
- Support the purchase and maintenance of IT equipment and services, in particular give recommendations for the selection of technical solutions of hardware and software;
- Contribution to the documentation of procedures and best practices for patch management, virus management and operating system upgrades for servers that are not covered by EUSS;
- Development and maintenance of the installation and configuration procedures.
- Support colleagues in use of collaborative tools (wiki/sharepoint/teams/connected/…)
 

Vereisten

Required qualifications :

- Good spoken and written knowledge of English and French (min. B2).
- Excellent knowledge of IT Infrastructure
- Good knowledge of Commission IT Infrastructure (ITIC LSA experience is a plus)
- Good knowledge of cloud hosting solutions (AZURE/AWS)
- Advanced knowledge on Windows (Windows Server 2016) and Linux (Cent OS/Red Hat) Server OS
- Good knowledge on IT Networks (LAN, Smoothwall firewall, reverse proxy,…)
- Advanced knowledge with Virtualisation tools (VMWare ESXI, vCenter, vSphere)
- Good knowledge in scripting (vbscript, powershell, bash)
- Good knowledge on Oracle DB/SQL/mariaD
- Excellent knowledge of all round IT (Office, Windows …).
- Good knowledge of Microsoft Office applications (Office 2019/Microsoft 365 suite).
- Good expertise on telework/Web conference (Pulse secure, VPN, Web conference (Skype, Teams, Zoom, WebEx, etc.).

At least 3 year(s) of work experience in a similar job (traineeships counting as experience).
Experience with ticketing systems (HP Service Center, osTicket and Jira mainly).
Excellent customer service skills.
Excellent written and oral communications skills.
Good analytical and problem solving skills.
Solutions oriented mind.
Team player with strong communication skills.
Able to quickly assimilate procedures.
Able to work well under pressure.
Comfortable in international and multicultural working environment.
Punctual, meticulous and reliable.
Desired qualifications:
Knowledge of/or experience in ITIL environment.
Knowledge of other EU languages is a plus.

Working Conditions:
- Work shifts of 8 hours covering the time range between 07h00 and 20h00 from Monday to Friday with some flexibility required when overtime is exceptionally needed.