ServiceNow CSM Architect Consultant

Interested in working in one of the largest professional services network in the world as a Solution Architect ? If you are on the cutting-edge and you love to implement your creative thinking to find innovative technology solutions then you are perfect for this job.
You will join a curious, innovative and collaborative work environment who continuously seek to challenge the status quo.
This position is open for freelance or permanent

 

Your Responsibilities :
* Provide guidance and your expertise of ServiceNow application architecture to business/ technology and development teams
* Manage clients, complex projects, drive business requirement gathering, manage scope and client expectations
* Create technical and functional documents for ongoing maintenance items and project in relation to ServiceNow platform applications.
* Perform upgrades and advanced customizations of ServiceNow platform applications including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc
* Creating project and application architecture deliverables that are consistent with architecture principles, standards, methodologies, and best practices.
* Takes role of scrum master : organization of Agile ceremonies & leading them

 

 

 

Profile :


* Strong technical leadership skills and being capable of designing, programming and implementing various technical solutions
* Development experience within the ServiceNow platform in a large, complex technology environment
* Broad and deep experience in the following ServiceNow modules: ITSM, Service Catalog, Now Platform, Customer Service Management (CSM)
* Experience in designing, building, and maintaining ServiceNow integrations via REST API.
* Proficient in all phases of the Application Development Lifecycle