Network Operational Manager

You join a multidisciplinary team of network experts (IP, MPLS, SD-WAN, security), responsible for the development of new network solutions for our professional customers (medium enterprise and Corporate market) as also for the operations of the SD-WAN central components. The team works very closely with Product management, IT, customer operation and suppliers to deliver a "best in class" solution for our customers.

Your colleagues are enthusiastic experts in their domain from which you can learn a lot. They constantly follow new technological trends within their domain to keep their expertise up to date

Your job as a Network Operational Manager:

  • Follow up on operational tasks and tickets within the domain
  • Optimizing operational efficiency and processes
  • Manage operational tools (dashboards, KPIs,splunk ) within the domain
  • Coordinate the different lab activities within the domain and be SPOC for the domain.
  • Follow up of operational relationship with other teams (bi-monthly meeting NEO/CUO) and vendors (e.g. ticket meeting)
  • Follow up of operational and investment budgets within the domain
   

You will get the opportunity to develop all necessary knowledge related to the job and technologies.

We expect you to:

  • Have knowledge of operational processes within PXS
  • Have a good sense of analysis and synthesis, organisation and problem solving
  • Be pragmatic in assessing and addressing operational challenges
  • Be customer orientated and result driven
  • Be agile/flexible to adapt when the context changes
  • Be fluent in Dutch or French (spoken & written) and have a good knowledge of English
  • Have a "can do" mentality and collaborate well with other teams
  • Knowledge of project management is a plus

Knowledge of one or more of the elements below is an asset for this job:

  • You have experience with network solutions (Explore, SD-WAN)
  • You have a basic knowledge of our professional connectivity products and their corresponding BSS, OSS and repair flows.
  • You have knowledge of Agile techniques

A job at Proximus? You'll find that everything revolves around the idea 'Think Possible'. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter.

 

Naturally we have a competitive salary package for you. But there is so much more!

  • We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like!
  • We are open to everyone: M, W, X, and in fact all the other letters of the alphabet.
  • We encourage personal growth. At the Proximus Academy, you won't even want to miss a session.
  • We are, of course, committed to sustainability. What else did you think?
  • We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organise fun activities. (Please let us know if you have a talent for playing Santa Claus!)
  • We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives.
  • We put our customers first. And because we are all customers somewhere, you already know what that means. That's good.
  • And the ever-important work-life balance? We keep it in the right place.

In a nutshell … We offer you a job full of opportunities to grow and learn, a job that will push you forward, as you shape the digital future with us. And in doing so, you might achieve more than you thought possible. Are you a professional who thinks like this? Someone who sees solutions where others only see obstacles. Then you are a talent that can still grow with us. Every day.