You will be part of our client’s Project Demand & Control department. As Manager Project Delivery you will report directly to the Head of that department.

• You will define the standards and processes;
• You will monitor the achievement of the objectives and evaluate the results achieved;
• You will investigate the feasibility of projects, services and / or initiatives, taking into account the departmental policy;
• You will encourage improvements to the organization, procedures and work circuits that have an impact on efficiency or customer service;
• You will support and ensure that the internal Project Delivery processes are in line with the PM² methodology;
• You will ensure coherence between the different teams and departments by, for example, organizing coordination moments on the respective roles and responsibilities;
• You will elaborate an annual budget in collaboration with the main stakeholders, ensure that this properly managed and report on this on a regular base;
• You will manage the Project Delivery Office team lead and the two Project Management team leads;
• You will guide these three direct reports and support them in dealing with complex situations, you will delegate responsibilities;
• You will conduct performance and evaluation interviews with the direct reports and, if necessary, with other employees from the teams involved;
• You will actively participate in resource management and capacity planning for the teams involved;
• You will ensure continuity of service;
• You will act as a representative of our client in case of large projects or escalations.

• You have a master's degree or you are equivalent through relevant experience;
• You have at least 15 years of experience in managing projects, mainly in IT, of which at least 5 in managing a project department;
• You are certified in at least one project methodology : PM², PMBOK or PMI;
• Experience with ServiceNow is a plus;
• You are fluent in Dutch, French and English, both orally and in writing;
• You communicate and consult smoothly and you have excellent presentation skills;
• You have a high level of organizational sensitivity and you are stress resistant.

• A challenging job in a fast growing and dynamic IT organization;
• An employer with a clear social benefit and a well-defined strategy;
• An intellectual challenge, including the possibility to follow relevant training courses, both internally and externally;
• A competitive salary package included several fringe benefits such as a company car, group- & health insurance, etc.;
• Very interesting financial compensation if you are not interested to drive a company car, as part of our client’s policy;
• A healthy work-life balance.