LAN Solution Manager

A job at Proximus? You'll find that everything revolves around the idea 'Think Possible'. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter.

We are looking for an enthusiastic colleague to join the fix connectivity cluster within Enterprise Solutions & Platform tribe. The challenge & richness of this function is to work on the future evolution of customer digitalization and smart networking. You will be responsible to define the best way to answer customer needs with a 360 view in term of solution development, partnership, value proposal,..
 

If you are customer minded, passionate about ICT & smart network and want to be part of a great team, don't hesitate to apply for this challenging & rich job!

Purpose of the job:

  • Responsible for the strategy, roadmap, development & value proposal of the LAN / WLAN / SDLAN & managed services solutions.
    • Understand the solutions and be able to identify related customer needs
    • Create long term & short-term strategy and roadmap to answer customer needs
    • Translate customer needs in Stories
    • Prioritize the team Backlog to streamline the execution of priorities
  • Responsible for the solution profit & loss
    • Create in depth analysis of sales figures (gross gains / churn) to identify potential issues & opportunities
    • Follow up financial performances and take the corrective actions when needed (with product managers, marketing & sales)
  • Responsible of the partner relationship
    • Portfolio evolution
    • Pricing & contract negotiation
  • Responsible for the end-to-end (digital) customer experience
    • Follow up customer experience satisfaction and take corrective measures where relevant with the supporting teams
    • Identification & prioritization of solution specific digital requirements

Profile:

  • You have a minimum of three years experience in a similar function within the Telecom/IT sector
  • Strong profile and experience in networking/IT
  • You have good communication and presentation skills
  • You are trilingual: Dutch, French, English
  • You are customer oriented
  • You are driven for results
  • You have a combination of analytical & communicative skills
  • You are able to effectively set goals and priorities
 

Naturally we have a competitive salary package for you. But there is so much more!

  • We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like!
  • We are open to everyone: M, W, X, and in fact all the other letters of the alphabet.
  • We encourage personal growth. At the Proximus Academy, you won't even want to miss a session.
  • We are, of course, committed to sustainability. What else did you think?
  • We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organise fun activities. (Please let us know if you have a talent for playing Santa Claus!)
  • We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives.
  • We put our customers first. And because we are all customers somewhere, you already know what that means. That's good.
  • And the ever-important work-life balance? We keep it in the right place.

In a nutshell … We offer you a job full of opportunities to grow and learn, a job that will push you forward, as you shape the digital future with us. And in doing so, you might achieve more than you thought possible. Are you a professional who thinks like this? Someone who sees solutions where others only see obstacles. Then you are a talent that can still grow with us. Every day.