My client, a company in fully expansion is looking to hire a skilled IT Support & Field Engineer to assist their clients with all IT related technical support issues. 
 

• Be the first point of contact for coordinating user problems resolution
• Responding to client IT support requests.
• Assist end-users directly or escalate issues to other team members when necessary
• Maintain, support and troubleshoot: computers, servers, printers, VoIP, Wi-Fi, MDM, network infrastructure e.g.
• Installing and configuring client computer systems.
• Ensuring mass deployment based on Group’s Standards.
• Meeting with clients to diagnose software, networking or hardware issues.
• Repairing hardware malfunctions, software issues, and networking problems.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Facilitate IT onboarding for new employees.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports.

• Bachelor’s degree in information technology or computer science.
• French / Dutch / English written ans spoken
• Proven work experience as a Technical Support Engineer.
• Knowledge of Microsoft Technologies and IP-based protocols.
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Good interpersonal skills.
• Ability to troubleshoot complex hardware and software issues.
• Excellent written and verbal communication skills.
• Ability to think critically.

• A job with multiple variations tasks
• A good salary package with a company car 
• An IT job in a company with fully expansion