Functional Analyst Customer Data Systems

A job at Proximus? You'll find that everything revolves around the idea 'Think Possible'. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter.

Context:

to support projects and applications and get maximum chance of success, to have stabile and performant solutions in place, we are looking for an expert.

The mission of this person is to detail in a functional analysis the solutions that will be implemented in the applications we are managing. He will be the contact for the technical people to make sure that the technical choices made during the design phase are in line with the functional design.

His or her skills make sure that the communication between the different participants for the project is optimal and makes sure that the delivery is on time and with the correct quality and in accordance with the analysis

Role and Responsibilities:

  • You take the leading role in functional analysis of projects and enhancements.
  • You acquire a good understanding of the business requirements and processes, in order to translate these into a robust solution design.
  • You look for creative and simple solutions and you provide clear, structured documentation for the users, as well for the development teams and testers.
  • You make project estimates and identify impact on IT infrastructure.
  • You are responsible for the follow-up of the projects assigned to you.
  • You explain the solution to the development team and guide them through the agile implementation cycle
  • You report on the status of your projects to the project team and identify potential risks.
  • You provide support to the operations team in case of major incidents.

Required competencies:

  • You have a bachelor or master degree (preferably in an IT related domain) or equivalent by experience.
  • You have profound experience in analysis in a complex IT environment.
  • You have knowledge of UML, DevOps and agile development (Scrum) principles & methodologies, continuous integration and automated test & build as well as Microservices, SOA, REST SOAP and RDBMS.
  • Functional knowledge of the domain and data model standards like eTOM or SID is considered as an asset.
  • You are analytical and assertive, customer- and solution-oriented.
  • You are optimistic, solution oriented, creative with an open mind.
  • Customer centricity is part of your nature.
  • You value communication and collaboration with others.
  • You have a learning attitude.
  • Good knowledge of English is mandatory (both oral and written). French and/or Dutch is an advantage.

Personality:

We are looking for a person that can think proactive and can work autonomous. He should be a team player and he will be asked to react flexible. In this function we see also a need for some strong communication skills.
 

Naturally we have a competitive salary package for you. But there is so much more!

  • We are 100% Belgian. So we make decisions in three languages. And all at the same time if you like!
  • We are open to everyone: M, W, X, and in fact all the other letters of the alphabet.
  • We encourage personal growth. At the Proximus Academy, you won't even want to miss a session.
  • We are, of course, committed to sustainability. What else did you think?
  • We firmly believe that working together is important, but that having fun together is even more so. That is why we regularly organise fun activities. (Please let us know if you have a talent for playing Santa Claus!)
  • We believe in responsibility. Also in yours. For example, you can take it to launch your own initiatives.
  • We put our customers first. And because we are all customers somewhere, you already know what that means. That's good.
  • And the ever-important work-life balance? We keep it in the right place.